Rules & Regulations


SELF-DRIVE RATES
The rates are based on a minimum of 24 hours, and should the rental at the time of return, incur excess hours, the charge will be 1/5th of the Contract Rates.

DELIVERY AND COLLECTION SERVICE
Delivery and collection services will be chargeable from RM30 upwards depending on the distance and accessibility of destination from rental location.

PROHIBITED ODOURS
i)                    Strictly Do Not Smoke In Our Vehicles

ii)                  All items and goods discharging unpleasant odors are strictly forbidden from being carried in the vehicle (e.g. Durians, salted fish etc.). The renter will be liable to reimburse our car on demand for all costs of eliminating such odors, including the servicing of the whole air conditioner system and the loss of rental days to Us.



INSURANCE
The rental rates shown include full indemnity for accidental damage to third party property. However, in line with the commercial insurance practice, the Renter is always responsible for an amount equivalent to the excess clause as follows:
Car Group
Excess Clause
      A
RM 1500.00
      B
RM 2,000.00
      C
RM 2,500.00

Renter is reminded that underbody , overhead damage is at the Renter's risk at all time and all insurance is void if vehicles are driven on unsealed and unmade roads or surfaces. Missing of vehicle accessories not protected. All rentals are subject to the full terms and conditions set out in the Rental Agreement
DAMAGES
The renter shall be held responsible for all damages caused to the vehicle, including theft regardless of fault. Upon the renter's acceptance and subject to the terms and conditions stipulated in the Rental Agreement.


TERMS OF PAYMENT
Only cash payment upon pickup of the vehicle

DRIVER'S LICENCE
We recognize Malaysian driving licenses. Overseas tourists may use current issued licenses by their country of residence.

EXTENSION OF RENTAL
Any extension of rental beyond the agreed return date and time must be informed in advance with the required additional rental paid.


RENT–IT-HERE, LEAVE-IT-THERE
One - Way Rental service is available for Renter's convenience. However, a minimum of 4 days rental plus repositioning fee is applicable. Details will be available at the time of enquiry.



RESTRICTED ENTRY
All our cars are strictly prohibited from being driven into Singapore, Thailand and Indonesia.


PARKING CHARGES AND TRAFFIC OFFENCE
All traffic, parking offences, courts costs and other expenses that may assessed against us which are due by the reason of Renter's possession or use of our vehicle, will be fully borne by the Renter. We will contact the Renter where possible if it receives parking or traffic summons pertaining to the period under rental. Otherwise, Renter's particulars will be submitted to the authority concerned.

REFUND OF UNUSED SERVICES
No refunds, either in part or in full, will be made for unused service.

NAVIGATION SYSTEM (GPS)
The renter can also add Navigation System (GPS) devices to all car rentals. Daily rental at RM20, monthly rental at RM150 and a flat rate of RM100 for lease rentals. For transient rentals, a maximum of RM200 will be charged. In the event of theft or damage to the GPS device, the renter will be subjected to an excess fee up to a maximum of RM1,000. Purchase of GPS is available upon vehicle collection and it is subject to the availability.

VEHICLE CONDITION
Upon return, the car has to be in the same condition as when it was rented. Failing which, the renter will be liable for the cost of restoring the vehicle to its original condition.

SURCHARGE
A sum of RM50 will be levied for services rendered, after business hours, inclusive of Sundays and Public Holidays. (Business Hour :10am-10pm).


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